Terms and Conditions naga26 — A Complete Guide to Using Our Platform

1 Acceptance of Terms

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and naga26 ("Platform", "we", or "company"). This Agreement governs your use of the naga26 website, mobile app, and all services provided by our platform.

By accessing the naga26 website, creating an account, making a deposit, or using any of the games provided, you expressly agree to be bound by all terms outlined here. This acceptance takes effect from the moment you first access or register with the naga26 platform.

Naga26 reserves the right to update or amend these Terms and Conditions at any time. Any amendments will take effect immediately upon publication on our website. You are responsible for reviewing this document periodically to ensure you are always aware of the latest version of the terms applicable to you.

2 Eligibility & Registration

To register and use naga26's services, you must meet all of the following eligibility requirements:

• At least 18 years on the date of registration.
• Be a legally eligible individual to enter into a binding agreement.
• Not be subject to any legal or regulatory prohibition that prevents participation in online betting activities.
• Hold an active and valid Malaysian bank account in your own name.
• Register only one account per individual, phone number, email address, and device.

During the registration process, you are required to provide complete, accurate, and up-to-date information. naga26 reserves the right to request identity verification documents (KYC) at any time to verify the information provided. Failure to submit the required documents within the specified timeframe may result in temporary suspension or closure of your account.

3 Account Management

You are solely responsible for the security of your naga26 account. This includes keeping your password confidential, not sharing your login details with anyone, and ensuring no unauthorised party accesses your account.

• Each user is only permitted to hold one active account only at any one time.
• You must notify naga26 immediately if you suspect your account has been accessed without authorisation.
• Naga26 is not responsible for any losses arising from unauthorized use of your account due to your own negligence.
• All activity that occurs within your account is your responsibility, unless third-party fraud can be proven.
• Accounts inactive for more than 12 consecutive months may be subject to a monthly administrative fee of RM 5 until the account is reactivated or the balance reaches zero.

Two-factor authentication (2FA) is available and strongly recommended for all naga26 accounts. Enabling 2FA adds an essential layer of security to protect your account from unauthorised access.

4 Deposit

Naga26 accepts deposits via approved payment methods including FPX, DuitNow, and local Malaysian bank transfers. All deposits must be made using a bank account registered in the member's own name. naga26 does not accept deposits from third-party accounts.

• The minimum deposit amount is RM 30 per transaction.
• There is no set maximum daily deposit limit, subject to the limits imposed by your bank.
• All successful deposits are credited to your account balance automatically within 1–5 minutes.
• Naga26 does not charge any processing fees on deposits; however, your bank may impose its own charges.
• If your deposit has not been credited after 30 minutes, please contact our customer support team with proof of payment.

All funds deposited into your naga26 account are for betting and entertainment purposes only. naga26 holds all member funds separately from the company's operating accounts, ensuring your balance is always protected.

5 Withdrawal

Naga26 processes withdrawals to your Malaysian bank account within 15 to 60 minutes for standard withdrawals, subject to required verification processes. naga26 is committed to ensuring every ringgit of your winnings reaches you quickly and securely.

• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawals must be made to the same Malaysian bank account used for the deposit, for security purposes.
• Your first withdrawal after a new deposit may be subject to a standard KYC review.
• For withdrawals exceeding RM 10,000, processing may take up to 24 hours for additional security verification purposes.
• Naga26 reserves the right to refuse or withhold withdrawals that show signs of fraudulent activity or money laundering until the investigation is complete.

6 Bonus & Promotions

Naga26 offers a wide range of bonuses and promotions to members, including welcome bonuses, deposit bonuses, weekly cashback, free tickets, and seasonal promotions. All bonuses are subject to the specific terms and conditions stated in each respective promotional offer.

• All bonuses are subject to wagering requirements (rollover / wagering requirement) set for each promotion.
• Bonuses may only be used by eligible members and cannot be transferred to other members.
• Any attempt to abuse the bonus system — including bonus arbitrage, registering multiple accounts, or coordinating between players — will result in bonus cancellation and account closure.
• Naga26 reserves the right to modify, suspend, or withdraw any promotion without prior notice.
• Bonus cash value cannot be withdrawn directly; it must be played through first according to the specified wagering requirements.
• In the event of a conflict between these general terms and the specific terms of a promotion, the specific terms of that promotion shall take precedence.

7 Game Rules

All games available on the naga26 platform — including slots, live casino, sports betting, bingo, and table games — use an independently verified and audited RNG (Random Number Generator) system to ensure fairness in every game outcome.

• The outcome of all games is final and cannot be disputed once confirmed by the naga26 system.
• In the event of a technical disruption or server issue during a game, naga26 reserves the right to void the related bets and return the wagered amount to the member's account balance.
• Members are responsible for ensuring their internet connection is stable before starting any game.
• Naga26 is not responsible for losses caused by disconnections or hardware issues on the member's end.
• Any attempt to exploit software bugs or system vulnerabilities to gain an unfair advantage is strictly prohibited.

8 Member Conduct

Naga26 expects all members to act honestly, ethically, and with respect toward other members and our staff. Inappropriate conduct will result in disciplinary action, which may include account closure.

• The use of automation software, bots, or any unauthorised technological aids for gameplay is strictly prohibited.
• Collusion or cooperation between members to gain an unfair advantage in any game is a serious violation.
• Any attempt at money laundering through the naga26 platform will be reported to the relevant authorities.
• Profanity, threats, or harassment directed at other members or naga26 staff in any chat room or communication channel is strictly prohibited.
• Members are not permitted to use their naga26 account for commercial or business purposes without written consent from naga26.

9 Account Closure

You may close your naga26 account at any time by contacting our customer support team. Prior to closure, any remaining balance (excluding bonuses with unmet requirements) will be processed for withdrawal to your bank account.

• Naga26 reserves the right to close, suspend, or restrict any member's account without notice in the event of a breach of these Terms and Conditions.
• In the event of account closure due to a violation, any bonus balance or wins obtained through activities that breach these terms may not be paid out.
• Upon a member's request related to the Responsible Gaming programme, naga26 provides a self-exclusion option (self-exclusion) that can be set for a specific period or permanently.

10 Limitation of Liability

To the extent permitted by applicable law, naga26 is not liable for any indirect, incidental, consequential, or punitive losses arising from the use of or inability to use our platform, including but not limited to:

• Financial losses resulting from betting outcomes that do not favour the member.
• Losses arising from technical disruptions beyond naga26's control, including third-party failures.
• Losses caused by unauthorised access to your account due to your own negligence.
• Any platform disruption or unavailability resulting from maintenance, updates, or unforeseen circumstances.

Naga26's maximum liability to you under any circumstances shall not exceed the total deposits you have made in the 30 days prior to the relevant claim.

11 Intellectual Property

All content on the naga26 platform — including logos, brand names, interface design, text, graphics, software, and source code — is the exclusive property of naga26 and is protected by Malaysian and international intellectual property laws.

• You are not permitted to copy, redistribute, sell, modify, or commercially exploit any naga26 content without our written consent.
• Using the naga26 name or logo in any marketing, social media, or public content without authorisation is strictly prohibited.
• Any infringement of naga26 intellectual property rights may result in legal action.

12 Terms Amendment

Naga26 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Members will be notified of any material changes via in-platform notifications or email, at least 7 days before the amendments take effect.

Your continued use of the naga26 platform after any amendments take effect constitutes your acceptance of the revised terms. If you do not agree with the revised terms, you must stop using the platform and contact us to close your account.

13 Contact Us

If you have any enquiries, concerns, or complaints regarding these Terms and Conditions or your use of the naga26 platform, please contact our customer support team, available to assist you 24 hours a day, 7 days a week:

• Support Email: [email protected]
• Live Chat: Available directly within the naga26 platform (24/7)
• Telegram: Official naga26 Telegram Channel

Our team speaks English and Bahasa Melayu and will endeavour to respond to all enquiries within 24 hours. For urgent issues related to your account or payments, please use live chat for the fastest response.